By tackling the challenges head on Onsite Technologies have enabled the various teams at St Katharine Docks to have a stable and well connected network to provide an efficient service to its clients.
St Katharine Docks Background
St Katharine Docks offers great facilities in an iconic setting. As the only central London marina, visitors can enjoy the unique experience of sailing up the Thames and mooring right next to the Tower of London and Tower Bridge. St Katharine Docks has recently been taken over by Blackstone and immediately it was obvious that the IT systems have been subject to neglect for quite some time.
From our initial surveys we reported that the site’s IT infrastructure was in a poor state with a mixture of old PC hardware and a phone system only provided the simplest of functionality. All of these factors were having an adverse effect on the day to day management team’s ability in running this prestigious site and no documentation on any of the sites was available. After a number of informative site surveys and collaboration of inside knowledge Onsite Technologies were able to provide an informative proposal detailing the sites existing assets and a yearlong logistical upgrade roadmap
Comments from Stephen Wallace-Jones, Saint Katharine Docks General Manager, “what Onsite Technologies encountered were deep seated issues within a site that had not been looked after particularly well by the previous facilities management company. We immediately realised the systems were causing issues and we held meetings with the internal staff familiar with this site issues who had become increasingly frustrated with the overall performance of the systems on site.”